A. We absolutely will travel for your session. Depending on the location there may be a travel fee added onto the session cost, however that will be discussed prior to confirmation.

A. We have very competitive pricing and are always willing to work with you on the cost of your session. Payment plans are always a welcomed option for your session cost as well.

Please see our investment page for further pricing details.

A. We accept e-transfer payments only.

We may also accept cash, providing it is approved before your session time. Cash payments are only accepted if the initial retainer is paid via e-transfer.

A. Yes! All photo sessions require a contract to be signed, even model calls! The contract simply ensures that our photography business, our clients and our photographers are protected for all aspects of the photography session.

A. Your retainer is a non-refundable fee due upon booking as part of your full session cost and will be included in the final session payment amount. It is charged in exchange for us reserving our services for your specific date and time, meaning we are 100% your photographer.

But being 100% your photographer also translates to our side as well! If you reschedule or cancel your original session date, especially last minute, we lose out on business as we already turned away other potential clients as that date and time was already booked.

A. In order to complete a booking, simply select our booking and contact page, click the bottom image and start the booking process.

If you're unsure of the type of session that would best suit you, you can simply select the "Let's Chat" option to discuss your needs in further detail.

A. For a normal family session (or other session type), it's always better to book 3-4 weeks in advance.

For weddings, we require at least 2 months notice in order to ensure we have your date available.

A. Cancellations will be accepted up to one week prior to the scheduled session time for a refund of any fees paid up to that date, however the retainer will not be refunded.

Cancellations less than one week prior to scheduled session time will result in a loss of all fees paid to that point.

A. Re-scheduling is absolutely fine, as long as we do it right. If you need to re-schedule for any reason, please reach out no later than 24 hours prior to your session time in order to avoid having to pay another retainer fee. There may be certain circumstances where day of re-scheduling will be accepted, but you have to reach out prior to your session.

We also have a 3 strike rule for re-scheduling: if you re-schedule 3 times (not weather related) your session will be released and you will need to pay another retainer to book again.

A. The pictures for all of our sessions are delivered via a digital download link to the e-mail you provided to us upon booking your session. Those pictures are all high resolution images and can be printed at any size you wish.

If you are a wedding client however, you receive your sneak peek via the digital download link and your full gallery is provided on a USB thumb drive as those galleries are larger than a standard gallery.

A. These are your pictures, so share away! However, we do ask that if possible to give K & M Photography the photo credit when you post them as well so other clients (or potential clients) can see how happy you are with your pictures.

As the photographers, we own the sole right to use any images from the session (with exceptions regarding boudoir or newborn) for any and all advertising purposes. However, if you ask us not to share your pictures (for any reason - we don't ask) we won't share them.

A. All sessions are edited and returned via digital download within 4 weeks of the session date.

Wedding sneak peeks are delivered within 2 weeks of the wedding date, and the full gallery is completed and mailed or dropped off within 2 months of the wedding date.

A. Yes we will!

We want you to be happy with the final result of your photos, so we will happily re-edit 5 photos for you at no extra cost. After the 5 free re-edits, we will still edit more photos at a cost of $15/photo.

A. No you cannot!

You hired us as your photographers. Part of that hiring is also us editing all of the images we took. When we edit these photos, we edit the RAW images that allow for editing and changes to be made. When you receive the images however, they are in JPEG format and any filters or extra editing you do to the images distorts the image and causes image quality issues, especially if you plan to print or enlarge the photos.

If you aren't happy with an edit, tell us and we'll be glad to fix it. Please don't edit the completed images we send to you.